Job Title: Peer Support Outreach Adviser 
20 hours per week.

Salary: £21,840 to £23,000 prorate
(Depending on experience)                                            

Reports to: Officer

To apply please send a covering letter along with your CV to [email protected]

Closing date: 17th May 2024

Key Duties and Responsibilities
Member Support

• Attend the NHS spinal injuries unit or the outreach clinic.
• Organise coffee meet ups and workshops for our members. Travel in and about Dumfries/Borders and bring the spinal community together.
• Informing people of the benefits of Spinal Injuries Scotland membership and signing up new members.
• Facilitate and support information sharing.
• Provide insight into the process of recovery through sharing of experience in a positive way.
• Interact positively and empathically with patients and /or family members.
• Be willing to share personal experiences with people with a spinal injury in a professional manner.
• Provide sound local knowledge that supports people living with a spinal injury.
• Build strong, supportive relationships with our service users & members.

Volunteer coordination / support

• Recruit, train, support and supervise volunteers in line with Spinal Injuries Scotland’s volunteering framework.
• Co-ordinate and deliver volunteer celebration events throughout the year.
• Undertake exit interviews when the volunteer leaves the Charity.
• Support volunteers and group members with any safeguarding concerns in line with Spinal Injuries Scotland’s policies.
• Involvement with volunteer events internally and externally.

Service and Organisation

• Maintain confidentiality in accordance with Spinal Injuries Scotland policy.
• Liaise with other Spinal Injuries Scotland staff as required.
• Collate data from all enquiries at the office and at clinics, the Spinal Units and Exhibitions.
• Be able to use Microsoft Packages – Word and Excel.
• Be involved with wider organization activities.
• Promote the values and ethos of Spinal Injuries Scotland.
• Work within the framework of Spinal Injuries Scotland’s policies and procedures.
• Link with other organisations to benefit our members.
• Attend training and development workshops for personal development.
• Awareness of own personal needs.

Personal Specification

• Have a spinal injury or condition and an understanding of issues and concerns for people with a spinal injury.
• Have local knowledge of access.
• To live in the surrounding Dumfries & Galloway area.
• Have your own transport.
• Be non-judgemental and able to respect individual’s cultural, religious and ethnic backgrounds.
• Able to devote the necessary time and effort required.
• Have the ability to offer or obtain relevant information, both local and national, for members and their families.
• Be friendly, approachable and sensitive.
• Be able to act as a role model to people with a spinal injury

What we offer:

• 20 days pro rate plus the Scottish Bank holidays
• Access to pension with 6% employer contribution
• Regular training and flexible remote working arrangements
• Relevant training and development
• The opportunity to make a real difference

This job description does not represent an exhaustive list of responsibilities and tasks, but indicates the main responsibilities required from an employee in the role. We reserve the right to require employees to perform other duties from time to time. In addition, we reserve the right to vary or amend the duties and responsibilities of the post holder at any time, according to the needs of the organisation.